Text to Poster / refunds
A clear refund rule.
We review refund requests manually so the rule is easy to understand.
Eligibility
A Pro purchase may qualify for a refund when the request arrives within 7 days of purchase and no credits from that purchase have been settled against a completed generation. This policy does not remove mandatory consumer cancellation or refund rights that apply in your jurisdiction.
Not automatic
Refunds are not issued automatically inside the app. Email support@texttoposter.com with your account email, Waffo order ID, and the reason for the request.
After cancellation
Canceling a subscription preserves Pro access until the current period ends. Unused credits are not paid out and do not roll into a later period.
Payment provider
Waffo processes checkout, subscription billing, and payment events. Include the Waffo order ID in a support request so we can locate the purchase. Refunds are not automatically issued inside the app.